Q: What areas do you cover?
We cover Brighton and Hove, and the surrounding areas.
Q: Are your prices per car or per person?
We charge per car, the number of passengers does not change the price.
Q: How much luggage can I take?
Up to a total of 4 pieces of luggage: 2 big suitcases and 2 small suitcases.
Q: How do I know my booking has been accepted?
After your booking is complete, we will send you a confirmation email.
Q: What if I cannot locate my driver?
As soon as you land you will receive a greeting text from the driver. If you have any difficulties locating your driver, please call the number that texted you.
Q: What if I wish to cancel and want a refund?
To receive a refund you need to give a 48 hours notice to cancel your booking. The funds should be returned to your account within 7-14 days. Please note that transaction fees will apply.
Q: Will I be charged extra if my flight is delayed?
No, you will not. We monitor flight times so that the drivers can adjust their arrival time at the airport.
Q: What if I miss my flight?
You will be charged the normal fee for our services. The 48 hours notice applies here also.
Q: How early do I need to book?
You can try to book anytime, but to avoid disappointment, we suggest you complete your booking at least 24 hours in advance.